Refund and Returns

At Flaredawn.com, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, our Refund and Returns Policy will guide you through the process.

1. Returns Eligibility

We accept returns under the following conditions:

  • Items must be returned within 30 days of delivery.
  • Products must be unused, unworn, and in their original packaging.
  • Items must include all original tags and receipts.
  • Certain items such as personalized or clearance items are non-refundable.

2. How to Initiate a Return

To request a return, follow these steps:

  1. Contact our support team at [email protected] with your order number and reason for return.
  2. We will provide you with return instructions and a return shipping address.
  3. Ship the item back using a trackable shipping method.
  4. Once received and inspected, we will process your refund or exchange.

3. Refund Process

  • Refunds are issued to the original payment method within 7-10 business days after approval.
  • Shipping fees are non-refundable unless the return is due to our error.
  • If an exchange is requested, we will ship the replacement item once the return is processed.

4. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item:

  • Contact us within 7 days of receiving the order.
  • Provide clear photos of the product and packaging.
  • We will arrange a replacement or refund at no additional cost.

5. Cancellations

Orders can be canceled within 24 hours of purchase for a full refund. After this period, cancellations may not be possible if the order has already been processed.

6. Contact Us

For any refund or return inquiries, please contact:

Thank you for shopping with Flaredawn.com. We appreciate your trust and support!